Shipping

Shipping - Postage Information

All products ship directly from our warehouse in US. Your shipping address not in US will ship from China.

For domestic purchases (orders that are being shipped to a US address) we offer three shipping methods:

  1. Standard Shipping. For orders under $30, standard shipping is $4.99. For orders over $30 standard shipping is FREE. This method delivers within 3-7 business days.
  2. Expedited Shipping which costs $7.99. This method delivers within 2-4 business days.
  3. UPS 2nd Day Air which costs $25.99 for one dress and increases by weight for each additional dress. This method guarantees delivery on the 2nd business day from when you purchased your order.

Shipping charges are based on the weight of your order. We charge actual shipping rates that are calculated automatically when you place your order. Please note you may need to pay customs charges in order to receive the package in your country.

We do everything in our power to ensure you receive your dress in a timely manner; however, sometimes matters beyond our control, like customs or severe weather, may affect the delivery of your package. If you need your dress for a specific date, please contact our customer service team before placing your order to ensure you can receive your dress by the date needed.

Please be aware that packages are shipped within 48 business hours of placing your order. This means that should you place your order on a weekend or mail holiday, your order would not ship out until the next business day.

United Kingdom

AirMail: 5-12 business days
Express: 5-10 business days

 

Germany

AirMail: 6-15 business days
Express: 6-12 business days

 

France

AirMail: 5-15 business days
Express: 5-10 business days

 

Spain

AirMail: 8-20 business days
Express: 10-15 business days

 

Italy

AirMail: 10-25 business days
Express: 9-14 business days

 

Mexico

AirMail: 24-31 business days
Express: 10-15 business days

 

Canada

AirMail: 7-20 business days
Express: 5-14 business days

 

Japan

AirMail: 5-18 business days
Express: 2-18 business days
 

 

For exact shipping costs and times, please email customerservice@ever-pretty.com or chat with a friendly staff member using Live Chat Help.We can also be reached via phone Monday-Friday 8am-5pm PST at 1-855-377-3889 or 1-714-508-8118.

Thank you