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Shipping - Postage Information


All orders placed on our AU site ship from our warehouse in Humen, China. We ship all orders within 1-2 business days.

Orders placed on our UK and EU sites can be shipped from various locations. If the item is in stock in one our local warehouses then the order will ship from the UK. If it is not in stock in our UK warehouses then it will ship directly from our warehouse in Humen, China. 

We offer free AirMail shipping on all orders. AirMail typically takes about 3-6 weeks for delivery.

If you select AirMail at checkout you will use one of the following options to track your package:

Airmail: http://www.17track.net/en
CNE: http://www.cnexps.com/english

We also offer Express shipping which takes between 5-10 business days for delivery. Express shipping costs are based on the weight of your order and the distance it is being shipped. We charge actual shipping rates that are calculated automatically when the order is placed. 

If you select Express Shipping at checkout you will use one of the following options to track your package:

DHL: http://www.dhl.com
TOLL: http://www.tollgroup.com/toll-global-express-track-trace
EMS: http://www.17track.net/en
E-express: http://www.17track.net/en
Eub: http://www.17track.net/en
CNEsd: http://www.cnexps.com/english/
UBI: http://smartparcel.gotoubi.com/
Royal Mail: http://xoms.4px.com/home/track/home_index?trackNums=&locale=en_US
Aramex: https://www.aramex.com/

Shipping time is affected by customs and global weather. If you need your dress for a specific date, please contact our customer service department before ordering to ensure we can meet your deadline.

Please note: You may be required to pay customs fees in order to receive the package within your country.

Approximate delivery time to the following countries is (Please note the AirMail figures listed below are approximations based on shipping history. They are not guarantees. If you want to guarantee you receive your product in time we highly suggest selecting Express shipping at checkout.):

Australia

AirMail: 9-15 business days
Express: 5-10 business days

 

New Zealand

AirMail: 4-15 business days
Express: 3-10 business days

 

United Kingdom

AirMail: 5-12 business days
Express: 5-10 business days

 

Germany

AirMail: 6-15 business days
Express: 6-12 business days

 

France

AirMail: 5-15 business days
Express: 5-10 business days

 

Spain

AirMail: 8-20 business days
Express: 10-15 business days

 

Italy

AirMail: 10-20 business days
Express: 9-14 business days

 

Mexico

AirMail: 24-31 business days
Express: 10-15 business days

 

Canada

AirMail: 7-20 business days
Express: 5-14 business days

 

Japan

AirMail: 5-18 business days
Express: 2-18 business days
 


For other questions, please contact [email protected] or chat with a friendly staff member using Live Chat.